The log
Every call, for the whole team.
Booked, call back, information - with the notes and who took it. Nothing lives on a sticky note.
For dispatch
The phone still rings. Now it books.
Plenty of people will always call. Vaya gives your operators one desk to take the booking, send it to the nearest driver and write down what happened.
One-screen booking
Caller, pick-up, destination and passengers - then save with ⌘/Ctrl + Enter.
Reasons at a tap
Airport, luggage, wheelchair, pet, child seat, waiting, invoice, complaint.
Nearest driver, automatically
Offers the ride to the nearest driver and works down the list on its own.
Document the call
Outcome, notes and the next step - so the next shift knows what's open.
Call log for the team
Every call with time, caller, outcome, operator and duration.
Operators and roles
Add operators, set who is admin, deactivate who has left.
Vaya logs and books calls; it does not route phone lines. Keep the phone system you have.
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